Frequently Asked Questions
Everything you need to know about our high-performance gear and services.
What is your standard shipping policy?
We offer free standard shipping on all orders over $99 within the continental United States. Orders are typically processed within 1-2 business days and delivered within 5-7 business days.
How do I initiate a return or exchange?
We want you to love your gear. If you are not satisfied, you can return unused items in their original packaging within 30 days of purchase for a full refund or exchange.
Are your products covered by a warranty?
Yes, we stand behind the quality of our products. All items come with a one-year manufacturer's warranty against defects in materials and workmanship.
How should I clean and care for my outdoor blankets?
Most of our products are machine washable. We recommend using a front-loading washing machine on a cold, gentle cycle with mild detergent, then tumble drying on low heat.
What payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, American Express, and Discover, as well as digital payment options like PayPal, Apple Pay, and Google Pay.
Do you offer international shipping?
Yes, we ship to many countries worldwide. International shipping rates and delivery times vary by location and will be calculated at checkout.